Privacy Statement

Palmer College of Chiropractic takes information security and protecting your data seriously. We recognize that when you choose to provide information about yourself you trust us to act in a responsible manner. We believe this information should only be used to help provide you with the best possible service. By using this website, you’re consenting to our collection and use of information in accordance with this Privacy Procedure.

This Privacy Statement does not apply to the information we collect about employees or job applicants, nor to information collected by third parties, like third-party websites, social media platforms or accounts, third-party service providers, or other third-party services or applications that integrate with our Services. This Privacy Statement also does not apply to any information that is not personally identifiable, like aggregated or anonymous information.

We value your privacy and are committed to protecting your personal information. In accordance with the Telephone Consumer Protection Act (TCPA) and other privacy laws, we have implemented measures to protect the security and confidentiality of the personal data we collect and process through our systems, including our SMS messaging services.

What information do we gather about you?

We and our third-party vendors collect certain information regarding your use of www.palmer.edu, such as your IP address and browser type. Your session and the pages you visit on www.palmer.edu will be tracked, but you’ll remain anonymous. We may use your IP address to identify the general geographic area from which you are accessing www.palmer.edu. We connect data from different systems but do not link IP addresses to any personal information. We may also collect other information as described in this policy.

When you inquire about our Services, register for an event, download content, or enter a live chat, we may collect your contact details, such as your name, company, address, phone number, and email address. If we provision you an account, we may collect your name, email address, and associated IP address as part of your company’s use of the Services.

SMS Consent: We obtain your express consent before sending any SMS messages. You will only receive text messages with content you subscribed to. You must opt-in to receive messages from us and you can withdraw your consent at any time by responding STOP.

SMS Collection of Information: We collect only the information necessary to provide you with our SMS services, such as your mobile phone number and messaging preferences.

What do we use your information for?

We use the information we gather from you for systems-administration purposes, abuse prevention, to track user trends, and for the other purposes described in this procedure. If you send us an email, the email address you provide may be used to send you information, respond to inquiries, and other requests or questions. We won’t share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.

User information may be shared with third-party vendors to the extent necessary to provide and improve Web services or other communications to users. For example, we use third parties such as Google Analytics to generate reports on site usage, web traffic, user behavior, and user interests to optimize our website for our visitors. We also use geographic, demographic, and interest-based reports of our website visitors to create custom audience lists. We prohibit any third parties who receive user information for this purpose from using or sharing user information for any purpose other than providing services for the benefit of our users.

We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security, or technical issues; or protect our rights and safety and the rights and safety of our users or others.

SMS Use of Information: The phone number we collect is used solely for the purpose of sending you SMS messages as per your subscription. We do not use this information for any other purpose without your explicit consent. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.

How is this information collected and how can you opt out?

Google and other third parties may use cookies, Web beacons, and similar technologies to collect or receive information from this website and elsewhere on the Internet and use that information to provide measurement services and targeted ads. For more information on Google Analytics, consult their terms of use, privacy practices, and ads settings. You can opt-out of the collection and use of this information through tools like the Network Advertising Initiative opt-out page.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

If you give us permission to send emails to you, you may opt-out of that permission at any time by following the “unsubscribe” information at the bottom of the email or through direct correspondence with marketing@palmer.edu. If you give us permission to text you, you can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

You have the right to access, correct, or delete your personal information in our possession at any time, by contacting our Marketing department as specified in the “contact us” section below.

If you have additional questions or would like to update or delete your personal information, you may email marketing@palmer.edu or call our office at 800-722-2586.

Use of cookies
Cookies are small files that are stored on your computer (unless you block them). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may disable cookies through your individual browser options or you can opt-out of the collection and use of this information through tools like the Network Advertising Initiative opt-out page.

Other websites and cookies
This website may contain links to other websites. We aren’t responsible for the privacy practices or the content of such websites.

Cookies may be set by parties other than us. These “third-party cookies” may, for example, originate from websites such as YouTube, Twitter, Facebook, LinkedIn, or other social media services for which www.palmer.edu has implemented “plug-ins.” Because the cookie policies of these sites change over time, you should determine their policies by visiting the privacy policy pages of these sites directly.

Information protection
This site has reasonable security measures in place to help protect against the loss, misuse, and alteration of the information under our control. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Data storage
The information collected on this website will be stored and processed on databases in the United States. Personal information you provide is stored according to Palmer’s Record Retention and Disposal of College Records Policy or until the user unsubscribes or requests to be removed via the contact information below.

Children
Palmer College of Chiropractic is in compliance with the Children’s Online Privacy Protection Act (COPPA). COPPA dictates that we do not collect information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years of age.

Users located in the European economic area
If you are located in the European Union, Iceland, Liechtenstein or Norway (the “European Economic Area”), we’ve provided additional information about ways certain Palmer College of Chiropractic campuses, clinics, units and controlled entities, including this website, may collect, use and share information about you.

This website uses Personal Information as a Processor as defined in the GDPR from May 25th, 2018. All European Union users of the website will be notified of our data collection and be prompted to opt-in prior to visiting the site. Consequently, the website collects personal information from users in the European Union, only if that user opts-in to participation when they enter the website.

Notification of changes
We may revise this Privacy Statement from time to time as we add new features, or as laws change that may affect our services. If we make material changes to our Privacy Statement, we’ll post a notice on our website. Any revised Privacy Statement will apply to information we already have about you at the time of the change, and any personal information created or received after the change takes effect. Each new version of the Privacy Statement is dated. We encourage you to periodically reread this Privacy Statement to see if there have been any changes to our policies that may affect you.

Contact

If you have questions about this privacy statement, please contact:

Palmer College of Chiropractic
1000 Brady Street
Davenport, IA 52803
support@palmer.edu

If you have any questions about the practices of this site, please contact:

Palmer College of Chiropractic
1000 Brady Street
Davenport, IA 52803
marketing@palmer.edu
800-722-2586

SMS Terms and Conditions

These terms and conditions (Terms) apply to the entire Palmer College of Chiropractic community (College), which is defined as including the Main Campus (Palmer College Foundation, d/b/a Palmer College of Chiropractic), Palmer West (Palmer College of Chiropractic West) and Palmer Florida (Palmer College Foundation, Inc., d/b/a Palmer College of Chiropractic Florida) and any other person(s), groups, or organizations affiliated with, associated with, conducting business with or on behalf of any Palmer campus.

Palmer College of Chiropractic sends SMS messages via various platforms about admissions-related information, College event details and updates, and emergency notifications. The College will only text you when you have “opted-in” for purposes you have selected. The information sent via text messaging is information the College deems helpful and pertinent.

Subscribing to the SMS messaging service is not required to gain admission to college activities and events.

Please review the Privacy Statement to understand how we collect, use, and share your personal information. Our SMS Privacy Statement is incorporated by reference in these Terms.

SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from Palmer College of Chiropractic, you may receive messages related to the following:

• Event reminders and updates
• Account Notifications
• Customer Care
• Higher Education
• Conversations (between employees)
• Conversations (external)
• Security alerts

Message Frequency

Message frequency may vary depending on which text message services you have chosen to receive and the number of text message subscriptions you have chosen to receive. For example, you may receive up to two (2) messages per day.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Palmer College of Chiropractic in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By submitting a paper form

By voluntarily opting in, you agree to the College’s SMS Terms and Conditions as well as the Privacy Statement. You are also providing consent for the College and its various SMS messaging platforms to send text messages to you pertaining to the content you subscribe to. The College will always identify itself each time it communicates with you.

Opt-Out

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

SMS Privacy Statement

Your use of the SMS messaging service is governed by the College’s Privacy Statement. The College will not ask you for, nor should you provide personally identifiable information, passwords, or any other confidential or sensitive information in SMS messages. The College does not share your information with third parties except where permitted by the College’s SMS Privacy Statement. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes. All mobile information you share with the College, for this purpose, will remain confidential and will only be used by college representatives to help provide you with the best possible service.

You represent that you are the account holder for the mobile telephone number(s) that you provide. The College is not liable for any communication or transmission of information by text, which happens because you did not report that your mobile number changed. Password-protecting mobile device(s) and enabling encryption, if available, is recommended.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
No Warranties

Note that SMS communications from the College may not be available through all mobile carriers.

Delivery of information and content to your mobile device may fail due to a variety of circumstances and conditions. Delivery of text messages is subject to effective transmission from your wireless service provider, which is beyond the control of the College. Accordingly, neither the College nor the carriers are liable for any delays or failures in the receipt of any text messages. Further, this SMS service is provided without any warranty or guarantee of any kind, either expressed or implied.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Statement and SMS Terms of Use pages.
• Message frequency may vary

For Assistance

If you have any questions about the Terms listed on this site, please contact:

Palmer College of Chiropractic
1000 Brady Street
Davenport, IA 52803
marketing@palmer.edu
800-722-2586

If you have questions about the College’s Privacy Statement, please contact:

Palmer College of Chiropractic
1000 Brady Street
Davenport, IA 52803
support@palmer.edu
800-722-2586